FREQUENTLY ASKED QUESTIONS
Please note that all our items are custom made by an artisan one project at a time. Due to the nature of the process, there may be slight variations from one item to the next, and is inherent with all handcrafted work.
A copy of your receipt will be emailed to you when you complete your transaction. You can also log in to your account to obtain a copy of your purchase receipt. Please note if you checked out as a guest this option would not be available.
If you are still unable to locate your receipt please contact us and we would be happy to assist in locating your receipt.
Orders are eligible for return within 30 days from the original order date.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
See our full return policy for more information.