Return Policy

Orders are eligible for return within 30 days from the original order date.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Refunds

Once your return is received and inspected, we will send an email to notify you that we have received your returned item.  If your item meets our return guidelines as specified, a full refund of the original purchase price, less any shipping charges will be processed.

This credit will automatically be applied to your original method of payment.



Late Or Missing Refunds
Even though we have issued a refund, there is often some processing time before a refund is posted. If you haven’t received a refund yet, you may need to check your bank account again in a few days.

If you have not received your refund within 3-5 business days, contact your credit card company or bank for further assistance.

If you’ve done all of this and you still have not resolved your missing refund, please contact us at [email protected].


How To Ship Returns

To return your item, please ship it to:

Lazer Etched Creations
7235 Allendale Drive
Mentor, OH 44060

You will be responsible for any shipping costs associated with returning your item. All shipping costs are non-refundable.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. Returned items still belong to you until we receive them in our facility.


Need help?

Contact us at [email protected] for all questions related to refunds and returns.